The transition to the digital space in its many forms has challenged women business owners to integrate various aspects of their lives more seamlessly and effectively. Due to remote working and / or their new online stores, they have to balance their work and work duties with their personal and family life on a much closer scale. Tatiana Cziomer, COO of Etaily e-commerce tool, explains how the company’s solutions make digital transactions easier, more user-friendly, and a major driver of business growth.
Throughout her own journey in the e-commerce space, Cziomer discovered that the tech industry supports women in all kinds of professional pursuits. She says, “Women and men have the same powers in the retail and tech industries. I feel very lucky to be in a very diverse and inclusive industry where women with the right skills and the right attitude have the same opportunities as men.
Flexibility and growth
Cziomer has always been involved in technology from his years in the Philippine Science High School, before becoming an industrial engineer at the University of the Philippines. His first job was technical consulting for Hewlett-Packard before moving to the pioneering Lazada digital marketplace. A few years later, Etaily drew her to her because of “her ingrained vision of using data and technology to help merchants on their e-commerce journey. I also had the opportunity to build something low.
Etaily helps brands and merchants to go online and manage their various online channels, from major marketplace platforms like Lazada and Shopee; instant commerce platforms such as Grabmart and Pandamart; to their own respective branded websites and applications. It sets itself apart from other vendors with its holistic service that leverages data, analytics, and technology to create an end-to-end e-commerce strategy for brands. Cziomer explains the importance of a more holistic strategy: “Today, brands are not just looking for logistics and fulfillment services, they want a consulting and strategic partner. That’s what Etaily is here for.
Cziomer, mother of three, explains how the flexibility offered by e-commerce has been a game-changer for women: “Women who stay at home and start families can run a business compared to the old way of doing business. business with a brickyard. and-mortar store. SMEs have exploded during the pandemic. You can start a mom-and-pop store at home.
“To create an online store, you have simple and easy-to-use drag-and-drop software. Before, you had to know how to code before creating your own website.
Cziomer also illustrated how the challenges of the pandemic have brought out the innovative capacity of women entrepreneurs like fashion retailers. “People weren’t working, going to school or going out in general, so shoe and clothing sales were affected,” she said. “To solve this problem, these women have focused their business on selling clothes that you can wear around the house: comfortable, but still presentable when you go to an online meeting. It’s sosyal na pambahay – we call it “loungewear”. Filipino women are adaptable, flexible, and creative.
A huge game changer in e-commerce that will allow these women to further expand their market is the distributed distribution network; it allows direct deliveries from warehouses in the customer’s area, allowing shorter delivery times and cheaper shipping costs. The Etaily O2O platform makes execution safer, more reliable and faster through its network of multiple warehouses, distribution centers and retail stores nationwide.
“Before, the customer’s wait for online delivery was a week,” Cziomer explains of this change. “But now the expectations have shifted to same day delivery. She cites a case study: “Before, the Visayans did not want to order from the NCR because shipping is expensive; they prefer to go to the grocery store. But now we can process their orders from the Visayan distribution center, and not bring the product in from the NCR. This process shortens the delivery time and makes it more cost effective.
The next technological trends
Long before COVID-19, Cziomer could anticipate technological trends and adapt accordingly, including working from home. “Even though I was just starting to raise a family at the time, I had and still have a great environment to pursue my career. I could do my job anywhere before the WFH even became fashionable.
The next technological developments that it sees occur concern the integration of shopping features into social media platforms and the rise of more personalized shopping experiences.
Above all, Cziomer’s parent, mentor and tech guru can’t wait to nurture the talents of the next generation of digital nomads and tech-savvy experts. “I am personally passionate about encouraging kids to get into technology,” she says. “With technology there are so many new careers now that weren’t there before that you can now explore. The Philippines has tech companies like Etaily that can have a powerful influence in Southeast Asia. We have the technological talent, and it’s about bringing that innovation together so that we can compete with other countries. “
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